Shipping Policy

📦 Shipping & Returns Policy

🚚 Shipping Fees

Shipping costs vary based on your location and the specific items in your order. You’ll see the estimated shipping fee and total pricing during checkout.

⏳ Processing Time

Once your order is placed, please allow 48 to 72 hours for processing. Many of our items are made to order, so this includes time for production before your item ships.

📬 Estimated Delivery Time

After processing, you’ll receive a tracking number via email. Delivery typically takes 4–5 business days, depending on your location.

If your order hasn’t arrived within the estimated timeframe, please reach out to us at gifturheartout@gmail.com.

If your order has not arrived within 30 days of the original purchase date, you are eligible for a full refund.

⚠️ Please note: We are not responsible for delays due to incorrect shipping details provided at checkout or missed deliveries.

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🔁 Returns & Refund Guarantee

If your item arrives damaged or not as described, please contact us within 48 hours of delivery. Include a photo of the item so our Quality Assurance Team can review the issue.

Once confirmed, we’ll cover return shipping and send a replacement or issue a full refund.

Return Requirements:

• Item must be in original packaging and unused condition

• Must be returned within 3 days of receipt